How to uninstall livechat completely from your website?

how to uninstall livechat completely from your website??

chat button showing even after disabling??

pls guide

its very urgent

Hello, I am Kasia from Support Team in LiveChat and I will be more than happy to help you out!

In short the process of removing chat window from your website is the complete opposite process of the implementation. So if your website is built on a CMS like WordPress or Shopify then disconnecting your LiveChat account and then deleting the plugin should be enough.

Also, if you still see the chat window on your website after you did that it might be a cached session. Could you please check your website in a different web browser just in case?
If you still see chat window on your website in different web browser then getting more details would be necessary.
In such case, I would recommend visiting us on chat on https://www.livechat.com/ and we will help you during the chat.

1 Like