Export Archived Chat Transcripts

Hi All,
I need to export all archived transcripts t a CSV file. I have no idea where to start getting this to work. Has anyone got any ideas how to do this? - Or can anyone help get this done?

Hi @smilewisdom!

When it comes to exporting chat transcripts as .csv file, you can get single one through our app by choosing it from the menu,

If you want to export all the archives to a single .csv, you can do it by our API. You will get it in the JSON format which can be converted to .csv, but you will have to do it on your side. Here’s the documentation:

You can also check out our guide on other ways of extracting archives:

Let me know if that helps!