ChatBot Reporting: How To Track Usage of Quick Replies?

Can you please share how to do it?

Thanks

Hi @guillermo,

Currently, there is no option to track different types of replies like buttons or quick replies. However, you can check the popularity of an interaction that uses such a reply. To do it, please use the Popularity Report. It combines the total quantity of the given interaction and its percentage contribution in all conversations.

Read more: https://www.chatbot.com/help/reports/reports-overview#interactions