2020 is slowly coming to an end – it’s something that most of us is actually thankful for.
It was a year of unexpected difficulties, that caused a sense that future is not really under our control.
We had our problems, but it also showed that we’re exceptionally good at creating solutions.
For LiveChat, it was the somehow common issue of remote work – as a company composed of more than 180 people, we had to switch to remote-only mode.
It basically meant that all of our communication, product management, meetings, etc. had to be moved into digital.
We made it in 24 hours. You can read more about it in this Success article.
It wasn’t easy to accommodate into this new way of work, but we also helped each other in order to get accustomed to working from home. Tips, good practices and all sort of help was something that could be found around LiveChat’s Slack channels.
It may be that it were the obstacles which allowed us to reveal the deposits of problem-solving skills within the company.
What was the thing that you struggled the most in that year? How did you overcame the problem?