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Create 2 Business Units (2 Brands)
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1
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144
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March 22, 2020
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Create your own 2020 Customer Service Report!
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1
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175
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February 14, 2020
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Sound notification "New visitor in the queue" instead of normal windows sound file for Program Events > Notification
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7
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304
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January 15, 2020
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Reviewing agents' performance
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4
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531
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September 19, 2019
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How to smoothly onboard remote agents?
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5
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1063
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October 29, 2018
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Community Highlight #4 - GQ Fu
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2
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956
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June 12, 2019
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What are the biggest challenges you face when expanding chat to support other languages?
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1
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734
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April 22, 2019
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Filter Ticket "Auto-Reply" Emails to Customer?
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3
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849
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April 16, 2019
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Customer Service Report 2019 - what would you like to know?
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14
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1789
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February 14, 2019
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Sales Quiz
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4
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733
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January 16, 2019
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Share your best customer service story - PRIZE COMPETITION
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5
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1003
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December 17, 2018
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LiveChat & ChatBot Case Study
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2
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784
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December 14, 2018
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Community Highlight #1 - Melissa Hannam
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1
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1351
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December 12, 2018
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Best ways to get rid of trolls on chat
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17
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3283
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November 23, 2018
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What's the funniest comment you've had a visitor leave after a good rating?
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8
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1241
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November 17, 2018
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How do you get your customer service ready for Black Friday&Cyber Monday?
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1
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540
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November 19, 2018
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Cocky/Arrogant customers
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4
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848
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October 26, 2018
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Motivating/Incentives for Chat Agents
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13
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1797
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October 24, 2018
|
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LiveChat Hours of Operation
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4
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878
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September 19, 2018
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Post-chat Survey Questions
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3
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768
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September 13, 2018
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