Product Designer

Design LiveChat

Remote in Poland Full-time

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We're looking for a Product Designer to join one of our LiveChat product teams. The team is currently focused on ensuring quality and performance in a data-intensive environment. We work on improving our customers' experience, which means that most of our work revolves around projects related to application stability, high performance, and user flow optimization. You will help us connect end-user satisfaction with high-scale traffic provided by our chatting ecosystem. It might be a challenging task, but it'll allow you to see the direct impact of your work.

You will:

  • Work as a member of the Product Team, collaborating closely with Developers, Testers, and the Product Manager;

  • Help the Product Manager in the Product Discovery process;

  • Design user flows, experiments, monetization ideas, and ways to retain customers;

  • Identify areas that require UX/UI improvements; actively collect feedback about UX/UI from our customers and stakeholders;

  • Collaborate with UX researchers on user testing; create prototypes; give advice on tests scenarios;

  • Actively collaborate in component creation and other Design System improvements;

  • Have regular Design Review sessions with other Product Designers;

  • Design-wise, you will take ownership of the things we develop;

  • Believe in and advocate for cross-product consistency of UX/UI.

You are:

  • A team player: you work together with a team leveraging available resources instead of single-playing the execution;

  • Well organized: you know how to set the priorities right and manage complex projects without assistance;

  • Data-oriented: you seek proof in data, customer feedback, user tests, and in metrics instead of blindly following your intuition;

  • Detail-oriented: you understand that great products are easy to use, have very few bugs, and are consistent across all sections and interfaces.

Our ideal candidate will have:

  • At least 5 years of experience in product design;

  • Excellent experience with Figma, MacOS, Jira;

  • Ability to present projects and ideas skillfully and confidently;

  • Understanding of software development process;

  • Practical knowledge of the SaaS business model;

  • Great command of the English language.

Benefits

You’ll be taken care of

Life’s not all about work. Maintaining work-life balance is tricky, especially now. We’ll help you take care of your physical and mental health, the key to flourishing at your job.

Keep learning

Books and courses

Read as many books as you want with our Amazon account and expand your skills with courses from CXL, Reforge, Udemy, and more.

English lessons

Improve your English by participating in individual online English lessons with a native speaker. We’ll cover half the price.

Innovation Sprint

Every two months, we take two weeks to focus on innovative ideas, strategic discussions, continuing education, and planning our work.

Get comfortable

Cozy home office

Buy a desk and chair you like. We’ll refund up to 1,000 PLN.

Equipment and accessories

Get a new laptop and any other equipment that you’ll need to excel at your job.

Government costs covered

We automatically adjust your salary to any changes in obligatory government fees.

Unlimited time off

Take your time off whenever you need it — whether it’s vacation, sick leave, or an emergency.

Stay healthy

Multisport

Invest in your well-being with a sports membership card.

Employee Assistance Program

Ask for therapeutic or legal help anytime you and your family need it.

Medicover

Take care of yourself with a private healthcare plan.

Bond with your team

Personal and team integration budget

Each team has a recurring integration budget to spend on team-building activities. You'll also get a similar personal budget.

Worksmile platform

Every month, we’ll credit your account with money. Spend it on shopping, relaxation, and more benefits available on the platform.

Pet-friendly office

We love animals. Feel free to bring your pet friends to our Wroclaw office anytime you want.

Recruitment process

Do you already feel like you belong here?

It’s time to fill out the application form and attach your CV. Here’s what happens next in our fully remote recruitment process:

Interview with our recruitment specialist

Get yourself something to drink and let’s talk. Tell us about your professional experience, the results of your work, and your values. We’ll tell you a little bit about the company, products, and company culture. We’ll also talk about the money and your availability.

Video call with your future team leaders

At this stage, we’ll test your craft to see the value you can bring to the company. The most important part? You’ll find out everything about the challenges in your role, and we’ll find out everything we need to know about your experience.

A remote practice run

We’ll give you a project to work on for a few hours. You’ll also meet the people that’ll give you tips, advice, and access to data and tools so you can feel like you’re already a part of the team. Get familiar with our atmosphere, the workflow, and the people. All in all, we’ll help you make a well-informed decision.

Apply now

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