I understand that the personal data controller is LiveChat Software S.A. with its registered office in Wrocław, ul. Zwycięska 47, 53 - 033 Wrocław. I understand that the personal data shall be processed and transmitted in accordance with Personal Data Protection Act as of 10 May 2018 (consolidated text: Journal of Laws 2018, item 1000) and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

I give consent for my personal data included in the application to be processed by LiveChat Software S.A. for the purposes of the recruitment process. At the same time, I declare that I have been informed about the rights I have under the aforementioned legal acts and in particular the right to access my personal data, its rectification, deletion, limitation of processing, transferring, demanding for temporary or permanent suspension of their processing. I understand the consent to processing my personal data may be revoked by sending an e-mail at a.susidko@livechatinc.com. At the same time, I agree to transfer my personal data by the data controller to affiliated companies and other entities whose services are used by the data controller in the processing of data, including data transfer to third countries that ensure an adequate level of personal data protection in their territory. I understand that my personal data shall be processed for the time needed to carry out the recruitment process. I confirm that sharing my personal data as well as the consent to their processing is voluntary.

Technical Content Specialist

Wrocław, Poland

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Technical Content Specialist

Remote

We’re looking for a Technical Content Specialist with a knack for web technology and marketing. Your UX writing will guide developers in Developer Console and promote sales on the LiveChat Marketplace. Together with our Developer Relations Specialist, you’ll keep the community of developers up to date by writing newsletters and posting on social media. You will shape the voice & tone of the LiveChat Developer Platform by contributing to our documentation and Platform Updates. Your writing will influence hundreds of skilled engineers, technical leaders, and product owners. 

We’re looking for a content specialist who will be responsible for:

  • Writing microcopy for Developer Website, Developer Console, and the LiveChat Marketplace;
  • Composing newsletters and email campaigns;
  • Creating informational and marketing content for landing pages and Platform  Updates;
  • Preparing how-to guides, tutorials, and case studies;
  • Reviewing, proofreading, and updating our technical documentation (including the API specifications);
  • Communicating with developers and LiveChat users on social media

What we expect:

  • At least 1 year of experience in a similar position;
  • Professional command of English (both written and spoken);
  • Excellent communication skills (you’ll work in an interdisciplinary team);
  • Basic knowledge of SEO/SEM;
  • Experience with Google Analytics or some other web analytics tools;
  • Basic knowledge of content marketing techniques and the SaaS business model;
  • Proactivity and readiness to take ownership of your projects and tasks;
  • Motivation to grow your skills in more technical areas

What we appreciate:

  • Experience with email marketing automation tools (MailChimp, Postmark, Autopilot);
  • Experience in communicating with software engineersInterest in technology and tech innovations (IT, AI, customer service);
  • Experience in creating video tutorials or running webinars;
  • Familiarity with graphic design tools (Figma, Sketch, and others)

We can offer:

  • A full-time position in a company whose product is used 200k times per minute – worldwide(!);
  • A solid salary with all the government expenses covered;
  • The remote-first approach with our own, dog-friendly, coworking space in case you’d prefer working from the office and would like to have your pup friend to keep you company ;);
  • Support for your self-development with free access to Udemy courses, every book you’d ever want from Amazon, and a possibility to participate in the LiveChat Academy – all of that to boost your interest in our business and products;
  • Time and space for your creativity and ideas to be shared during our Side Project Days;
  • Multisport card – checked, private medical care – checked, dedicated integration budget – checked;
  • A dedicated spot just for you on our Team page 

apply now
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