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Senior Web Developer

Wrocław, Poland

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Senior Web Developer

Remote

LiveChat is a fully remote product company. Our suite of tools (LiveChat, ChatBot, HelpDesk, KnowledgeBase) improves customer care and the online sales of over 31,000 companies from 150 countries worldwide.

We’re on a mission to remove barriers from communication, and we need your help as a Senior Web Developer on the Marketing team.

Core Values:

  • “Fight for every inch” mindset. We are still in startup mode! We prefer thinking over spending money.
  • Keep it simple. Don’t overcomplicate things, and focus on what really matters: high-quality results. Prioritize working smart with quick iterations.
  • Teamwork. Your work adds more value and leads to better results when combined with someone else’s work. Share your knowledge, and help one another.
  • Take ownership. Focus on releasing on time and delivering value to customers. Take ownership of your responsibilities. Avoid distractions.
  • Tell it how it is. Be direct and honest. Share your doubts openly. We only improve as a team with honest feedback. 
  • Be creative. Use your imagination to transcend traditional ideas, rules, patterns, forms, methods, and interpretations. Create a new status quo.
  • Learn from mistakes. Experiment. Only then can we evolve into a stronger company. At the same time, pay attention to your errors and share them with others.

Your Team:

  • The Product Marketing team is a multidisciplinary crew of designers (graphic and motion), developers, marketers, and analytic minds. We’re responsible for the mechanics behind LiveChat’s marketing funnel (or flywheel, if you wish): our product websites, landing pages, email newsletters, lead generation tools, analytics, CRO, and A/B testing, etc. It takes two to tango, so we work very closely with the Product Team.
  • Our work happens in eight-week cycles. Every two months, we prioritize our tasks and pick objectives for the next iteration. We strive to shape our tasks before we assign them in order to avoid surprises. Marketing has to be agile though. Sometimes, unforeseen issues arise, but we try to account for that during planning.
  • We use Jira to track our tasks, Slack to communicate, Confluence for our archive, and Figma as a place where the design happens and is handed off to devs. Github is the home for our code and code reviews.
  • The development squad inside Product Marketing consists of three people: Patrycja, Przemek, and Dawid (tech lead). You’ll be the fourth (think Lando Norris or Jerry Sloan).

About the Role:

  • Develop stellar product and landing pages. You’ll be paired with a designer, content writer, and marketer to delight our visitors and raise the bar of SaaS websites;
  • Code, set up, and send email marketing campaigns (like the November Monthly Newsletter for our existing customers);
  • Help content writers when they encounter any issues with the CMS. Gather additional feedback, and propose solutions that streamline their work;
  • Migrate website sections or complete websites to a new design and Jamstack architecture;
  • Create complete mini tools that promote our products in a non-direct way. Existing examples include the Typing Speed Test, Privacy Policy Generator, or Customer Service Report. Those are often self-contained, small apps and we reach for a frontend framework (React / Vue) to implement them;
  • Fix bugs (and introduce new ones along the way);
  • Improve the overall code quality and development process. This can range from tweaking our webpack config to visual regression tests introduction. Anything that will allow us to work better;
  • Implement analytics events and measure conversion. Conduct A/B tests;
  • Track, analyze, and fix performance issues on our websites. Uncompressed image? Blocking script? Unused code? You’ll get them all;
  • Assist our SEO specialist with optimizing our websites to rank higher in search results. That can be an implementation of a self-canonical meta tag or the introduction of a new structured data schema;
  • Review the code of other team members. Share knowledge, and help them grow;
  • Provide honest feedback to project ideas, and discover potential challenges during the planning process;

About You:

  • You love the web: HTML, CSS, and JavaScript are more than just technologies for you. You treat them as tools to express yourself, achieve business goals, and create value for others;
  • You have solid experience in building complex web properties;
  • You know the differences between web apps and websites, and their technical implications;
  • You stay up to date with new Web APIs and platform improvements;
  • You have excellent communication skills. You can speak both computer and human languages. Even if it takes some preparation, you can express your ideas, concerns, and ongoing project updates in a way that is clear, respectful, and relevant to others. That includes your non-technical colleagues;
  • You have an eye for great design. You are an engineer at heart, but you can appreciate visual works;
  • You are results oriented;
  • You love learning and trying new things. You have strong opinions but they’re loosely held;
  • You have a good understanding of the SaaS business model as well as the related concepts like churn, retention, and so on.

We can offer:

  • A full-time position in a company whose product is used 300k times per minute – worldwide(!);
  • A solid salary with all the government expenses covered;
  • The remote-first approach with our own, dog-friendly, coworking space in case you’d prefer working from the office and would like to have your pup friend to keep you company ;);
  • Support for your self-development with free access to Udemy courses, every book you’d ever want from Amazon, and a possibility to participate in the LiveChat Academy – all of that to boost your interest in our business and products;
  • Time and space for your creativity and ideas to be shared during our Side Project Days;
  • Multisport card – checked, private medical care – checked, dedicated integration budget – checked;
  • A dedicated spot just for you on our Team page 

apply now
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