I understand that the personal data controller is LiveChat Software S.A. with its registered office in Wrocław, ul. Zwycięska 47, 53 - 033 Wrocław. I understand that the personal data shall be processed and transmitted in accordance with Personal Data Protection Act as of 10 May 2018 (consolidated text: Journal of Laws 2018, item 1000) and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

I give consent for my personal data included in the application to be processed by LiveChat Software S.A. for the purposes of the recruitment process. At the same time, I declare that I have been informed about the rights I have under the aforementioned legal acts and in particular the right to access my personal data, its rectification, deletion, limitation of processing, transferring, demanding for temporary or permanent suspension of their processing. I understand the consent to processing my personal data may be revoked by sending an e-mail at a.susidko@livechatinc.com. At the same time, I agree to transfer my personal data by the data controller to affiliated companies and other entities whose services are used by the data controller in the processing of data, including data transfer to third countries that ensure an adequate level of personal data protection in their territory. I understand that my personal data shall be processed for the time needed to carry out the recruitment process. I confirm that sharing my personal data as well as the consent to their processing is voluntary.

QA Lead

Wrocław, Poland

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QA Lead

Remote

We’re searching for a QA Lead to join our team based in Wroclaw, Poland (or remotely within the EU) who will coach, mentor, and support a team of 9+ QA Specialists. The ideal candidate is a born leader and passionate QA engineer.  This is a terrific opportunity to build upon or grow your QA leadership career with a high-growth SaaS company that is expanding globally and has untapped potential. The LiveChat app is used by 300,000 users every minute. This means 300,000 opportunities per minute to help companies turn a visitor into a satisfied customer. The team you will support is based in the Wroclaw, Poland area however, we are open to this role being remote with travel to the Wroclaw area on a set schedule we decide on (COVID won’t slow our tremendous revenue growth one bit).

Who you are:

  • You have excellent leadership and organizational skills and proven commercial success;
  • You’re there for your team and you are not afraid to “get in the trenches”, especially when it comes to skill development;
  • You have strong communication skills, including documentation, asynchronous collaboration, and in-person presentation skills;
  • You have a history of coaching and developing employees or peers & leading them through change;
  • You have strong knowledge about testing (methodologies, frameworks, hands-on work);
  • You have a very good understanding of web fundamentals: HTTP, HTML, CSS, WebSockets, and test automation tools (JavaScript or Python-based);
  • You can call yourself an analytical mind and problem-solver;
  • You are highly fluent in English.

Nice to have:

  • Certifications such as ISTQB;
  • Understanding of continuous integrations systems;
  • Familiarity with Jira, Confluence
  • Knowledge of Cypress 

What you’ll do:

  • Oversee the overall quality of LiveChat product, setting direction, and ensuring that product increments are delivered with maximum quality and minimum bugs;
  • Propose and implement solutions that improve the quality and effectiveness of the testing process;
  • Manage and create a test plan and strategy;
  • Inspire and lead your team to success, through regular feedback and training.

What we can offer:

  • A full-time position in a company whose product is used 300k times per minute – worldwide(!);
  • A solid salary with all the government expenses covered;
  • The remote-first approach with our own, dog-friendly, coworking space in case you’d prefer working from the office and would like to have your pup friend to keep you company ;);
  • Support for your self-development with free access to Udemy courses, every book you’d ever want from Amazon, and a possibility to participate in the LiveChat Academy – all of that to boost your interest in our business and products;
  • Time and space for your creativity and ideas to be shared during our Side Project Days;
  • Multisport card – checked, private medical care – checked, dedicated integration budget – checked;
  • A dedicated spot just for you on our Team page

Ready to meet us?

If this role looks like your next challenge, apply by clicking on the link below. We can’t wait to meet you!

apply now
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