I understand that the personal data controller is LiveChat Software S.A. with its registered office in Wrocław, ul. Zwycięska 47, 53 - 033 Wrocław. I understand that the personal data shall be processed and transmitted in accordance with Personal Data Protection Act as of 10 May 2018 (consolidated text: Journal of Laws 2018, item 1000) and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

I give consent for my personal data included in the application to be processed by LiveChat Software S.A. for the purposes of the recruitment process. At the same time, I declare that I have been informed about the rights I have under the aforementioned legal acts and in particular the right to access my personal data, its rectification, deletion, limitation of processing, transferring, demanding for temporary or permanent suspension of their processing. I understand the consent to processing my personal data may be revoked by sending an e-mail at a.susidko@livechatinc.com. At the same time, I agree to transfer my personal data by the data controller to affiliated companies and other entities whose services are used by the data controller in the processing of data, including data transfer to third countries that ensure an adequate level of personal data protection in their territory. I understand that my personal data shall be processed for the time needed to carry out the recruitment process. I confirm that sharing my personal data as well as the consent to their processing is voluntary.

Head of PR

Wrocław, Poland

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Head of PR

Remote / Boston

As a Head of PR at LiveChat, you’ll have all the space you need to build long-term partnerships with the US’s key tech media. You’ll work on a variety of projects, build strategies for comms initiatives, develop and supervise the team with the freedom in exploring and implementing even the craziest ideas and approaches to achieve that goal. You’ll also be the one taking care of brand awareness and credibility, running media campaigns to reach our global audience.

If you have an in-depth knowledge of the technology industry and proficiency with all things digital and social, this role is for you!

Your responsibilities:

  • Leading the company’s international PR efforts, with focus on the US market;
  • Developing company’s media strategy and leading execution of its’ communications projects and initiatives;
  • Building and managing the PR team;
  • Working closely with the Management Board to get the company’s message out through thought leadership, product news, and other press materials;
  • Partnering with the teams within the company (incl. Marketing, Investor Relations, Product and Sales) to prepare a publishing cycle for PR campaigns;
  • Forging relationships and nurturing existing ones with media representatives that can be leveraged to secure top-tier coverage;
  • Preparing the company’s staff for interviews or other speaking opportunities (e.g. conferences, fair trades);
  • Partnering with and supervising PR agency teams (US-based) to enhance the company’s PR efforts;
  • Preparing and executing crisis communication plans as necessary.

Your skills and experience:

  • At least several years of experience in an in-house communication role or a PR agency (experience in a SaaS company is preferred and will be an advantage);
  • Proven successes in managing PR product campaigns and initiatives;
  • Great understanding of the international media landscape and the tech industry;
  • Proven network of journalists to be leverage for the PR campaigns;
  • Knowledge of how to effectively present the value of PR actions that your team will be taking;
  • Superior written and verbal communication;
  • Exceptional pitching skills;
  • Strong commitment to delivering high-quality results.

We can offer:

  • A full-time position in a company whose product is used 300k times per minute – worldwide(!);
  • A solid salary with all the government expenses covered;
  • The remote-first approach with our own, dog-friendly, coworking space in case you’d prefer working from the office and would like to have your pup friend to keep you company ;);
  • Support for your self-development with free access to Udemy courses, every book you’d ever want from Amazon, and a possibility to participate in the LiveChat Academy – all of that to boost your interest in our business and products;
  • Time and space for your creativity and ideas to be shared during our Side Project Days;
  • A dedicated spot just for you on our Team page 
apply now
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