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Partnership Specialist – Communication Channels

Wrocław, Poland

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Partnership Specialist – Communication Channels

Wrocław

We’re looking for a Partnership Specialist who will help us better work with current partners such as Apple and Facebook and build new strategic partnerships. Our goal is to further develop existing LiveChat integrations (such as Apple Business Chat, SMS, Facebook) and to add more communication channels soon (Whatsapp and others).

To achieve this goal, we need a highly motivated, energetic, and independent person who will take full ownership of the management and growth of these business relationships.  

You will work as a part of a cross-functional product team, responsible for developing new channels, and you’ll:

  • Be a dedicated point of contact for our strategic partners
  • Support our customers and solve their technical issues
  • Prepare product materials such as blog posts, tutorials, and how-to videos
  • Acquire new clients for integrations and take part in up-selling and cross-selling activities

This might be for you if you can:

  • Communicate like a pro (with product teams, clients, customers);
  • Make our strategic partnerships bloom;
  • Fully own the area you’re responsible for;
  • Self-start → take action → deliver;
  • Be flexible in choosing the strategies and tools to achieve goals.

… and you have:

  • Perfect command of the English language (both verbal and written);
  • Experience with strategic account management and/or customer service;
  • Strong interest in technology and keeping up to date with industry trends;
  • Passion for making our customers happy :)

We can offer:

Working together on a product that attracts more than 28k paid customers worldwide (and counting);

Ability to work with other passionate people on big-league projects;

A focus on self-development with a budget for all the Udemy and Reforge classes you could want;

Solid salary with all government expenses covered;

All the equipment, tools or books you will ever need or want;

Multisport – checked, Private medical care – checked, pizza on Friday – checked, parking place – checked

Dog-friendly environment. Yes, you can take your doggy to the office :

A dedicated spot just for you on our Team page.

apply now
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