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Growth Account Executive

Full-time Remote

We’re looking for an experienced Growth Account Executive with a true knack for SaaS sales to join our scaling sales team as we move deeper into both the mid-market and enterprise markets.

In this role, you will extend yourself as a resource and asset to our existing base of 33,000+ customers helping them to identify further product value and additional usage/product opportunities. Your focus will be to research existing customers, create value-based outreach strategies, and identify the highest ROI opportunities to exceed your monthly and quarterly targets. You will work directly with customers to understand their goals, pains & challenges, demo new products they may not have seen before, and sell the LiveChat value proposition to help customers exceed their business goals.

This is a terrific opportunity to accelerate your sales career with a high-growth SaaS company which is expanding globally and has untapped potential.

Get in touch if you:

  • Have 2+ years in an inside sales role at a B2B SaaS company;
    • Outbound sales and prospecting experience required
  • Have a founder’s mentality and are comfortable with “being the first”;
  • Are not afraid to own a number, create your process and adapt quickly to change;
  • Have impeccable customer skills, as well as a strong sense of empathy and integrity;
  • Put prospects and customers first – you’re 100% customer-focused and highly responsive;
  • Can articulate both a compelling vision and business value to prospects, not resorting to features;
  • Know what EQ is and it’s something you’ve been actively improving;
  • Can lead by example and most importantly lead yourself – you have practiced being “your own CEO” to successfully exceed targets;
  • Have used a CRM system to facilitate pipeline, forecasting and grow your own wallet;
  • Are not scared of taking risks and being an entrepreneur;
  • Are excited by the prospect of building a patch of business to hit monthly, quarterly and annual targets;
  • Have a proven track record of success both professionally and personally.

In this role, you will:

  • Qualify, up-sell and cross-sell existing customers;
  • Increase LiveChat’s customer satisfaction with focus and precision;
  • Manage multiple opportunities through the entire sales cycle (identification – close);
  • Work cross-functionally with our BDR, New Business, Account Management, and Sales Engineering teams to optimize your sales process and customer satisfaction
  • Deliver actionable insights and strategic recommendations to the Customer Success, Support, and Product/Engineering teams
  • Help companies improve their sales, marketing, support, and overall business outcomes;
  • Be a part of a unicorn that’s quickly scaling.

What we appreciate:

  • Past experience with selling chat, customer success, sales enablement tools, marketing automation and/or CRM type tools;
  • Experience in a product-led organization;
  • Experience using (and yes… entering data into) Salesforce.com.

Benefits:

Come for:

  • Working in an environment of passionate people on big-league projects (on products that attract more than 33k paid customers worldwide and counting) and used worldwide by millions of people every month.
  • Solid salary with all government expenses covered. Any change in obligatory government fees is automatically adjusted in your salary.
  • All the equipment and tools you will ever need to succeed in your work.
  • A dedicated spot just for you on our Team page.

Stay:

  • Healthy. We cover a private healthcare plan for you
  • Fit. We cover a Multisport (or equivalent) program for you so you can invest in your wellbeing
  • Related. Each team has a recurring integration budget to spend on team-building activities, and each employee has a similar personal budget.
  • Comfortable. Do you live in Wroclaw or nearby and prefer to come to the office? You can join our pet-friendly coworking space any time you want.

Support for your self-development with:

  • Free access to Udemy courses,
  • Every book you’d ever want from Amazon,
  • Access to Worksmile platform with a monthly budget for benefits marketplace,
  • Ability to participate in internal (e.g. our LiveChat Academy) and external workshops (e.g. Reforge),
  • Time and space for your creativity and ideas to be shared during our Side Project Days and Innovation Sprint.

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