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Frontend Engineer (Global Accounts)

Full-time Remote / Poland

We’re looking for an open-minded Frontend Engineer who will join the Global Accounts team. Our mission is to provide one, unified, secure authentication and authorization service across all of our products that gives an excellent user experience and keeps all of the essential user, product, and billing data in one place. 

You will:

  • Participate in a global, interdisciplinary, and sophisticated project, developed as a core element of our services;
  • Build MVP of Global Accounts Management Panel – a new app to be used across all of our products, collaborate with the designer and product owner to prepare possibly the best solution;
  • Participate in various integration projects to allow all our products and services to use the global accounts platform; 
  • Take care of accounts.livechat.com that will be a signup and login service to all our products;
  • Support internal and external developers by sharing the knowledge of the service, help them in a smooth transition, and advice with further development;
  • Contribute to open-source projects, which are shared across multiple teams;
  • Set clear, achievable goals and help in shaping the roadmap for the Accounts service;
  • Work closely with all products representatives to explore further development opportunities and discover additional service’s potential;
  • Manage projects that involve cooperation with other engineering and product teams;
  • Set and track core metrics for the project on your own.

 

You are:

  • A team player: you work together with a team, enabling what’s best in people instead of single-playing the execution;
  • Well organized: you know how to set the priorities right and manage complex projects without assistance;
  • Growth-oriented: you are eager to learn and share your knowledge among other developers in the company;
  • Transparent in communication: you share your updates early & often, and you appreciate honest communication.

Our ideal candidate has:

  • Minimum 3+ years of experience in working with customer-facing apps;
  • Confidence in writing production code using JavaScript ES7 (React, Redux), covered with unit tests in the framework of your choice;
  • Track record of writing well-tested and high-quality code;
  • Courage to make bold technical decisions, and capacity to sustain tight product cycles;
  • Understanding of platform and SaaS business models;
  • Experience in product roadmaps refinement;
  • Interest in product development, software engineering, internal services;
  • Good command of the English language.
Don’t worry if you have not checked all of the boxes yet. We are open to all seniority levels.

 

Benefits:

Come for:

  • Working in an environment of passionate people on big-league projects (on products that attract more than 33k paid customers worldwide and counting) and used worldwide by millions of people every month.
  • Solid salary with all government expenses covered. Any change in obligatory government fees is automatically adjusted in your salary.
  • All the equipment and tools you will ever need to succeed in your work.
  • A dedicated spot just for you on our Team page.

Stay:

  • Healthy. We cover a private healthcare plan for you. Additionally, you and your family will have access to the EAP platform, so anytime you need it, you can use therapeutic or legal help.
  • Fit. We cover a Multisport (or equivalent) program for you so you can invest in your wellbeing.
  • Related. Each team has a recurring integration budget to spend on team-building activities, and each employee has a similar personal budget.
  • Comfortable. Do you live in Wroclaw or nearby and prefer to come to the office? You can join our pet-friendly coworking space any time you want.

Support for your self-development with:

  • Free access to Udemy courses,
  • Every book you’d ever want from Amazon,
  • Access to Worksmile platform with a monthly budget for benefits marketplace,
  • Ability to participate in internal (e.g. our LiveChat Academy) and external workshops (e.g. Reforge),
  • Time and space for your creativity and ideas to be shared during our Side Project Days and Innovation Sprint.

Our mission is to help people and businesses communicate better and fully express themselves. Join us on this journey and let’s build the best customer service products together!

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