We’ve launched Success by LiveChatto make growing your business easier. We filter out the noise and focus on what works. We share our knowledge and experience based on our own journey of building a global brand with more than 33,000 business customers across the globe. We want to form long-lasting relationships with our audience by providing real value before they have even had a chance to use our products.
We’re looking for an experienced Copywriter that will focus on one of our three key areas of interest: customer service, AI/automation, and sales/eCommerce.
In your role you will:
Be an important part of our editorial team, bringing together your own experience, market research, and internal knowledge to create engaging and actionable articles in various unique formats;
Cooperate with our video host and brand ambassador, Marcos, to work on moving some of your pieces to video format;
Engage with the readers on social media to build a thriving community around our platform;
Support product content marketers and act as a liaison between our audience and the internal teams at LiveChat;
Work closely with our SEO expert, to optimize your work for search engine performance;
Track the results of your work and cooperate with the marketing team to continuously improve the key metrics.
What we expect:
Superior writing skills with the ability and willingness to share knowledge and influence others
Expertise and practical experience in customer service, AI/automation, or sales/eCommerce
Solid knowledge of SEO (Semrush/Ahrefs is nice to have), content marketing, and Google Analytics
Desire to build up your online following and personal brand
Positive attitude and willingness to support the team
Passion for writing
Native-level written English
Working in an environment of passionate people on big-league projects (on products that attract more than 33k paid customers worldwide and counting) and used worldwide by millions of people every month.
Solid salary with all government expenses covered. Any change in obligatory government fees is automatically adjusted in your salary.
All the equipment and tools you will ever need to succeed in your work.