Remote in Europe Full-time
About the Project:
We offer four products: LiveChat, ChatBot, HelpDesk, and KnowledgeBase. All these provide data, reporting, and insights separately, introducing data silos around each product. Our customers find it hard to merge insights scattered around their workspaces. We’re building a data intelligence system to display all the information in a single interface so that companies can make informed decisions more efficiently.
About the Role:
We’re looking for a positive mind to build and lead the team behind a new product. We’re operating at the scale of 90 million chats and billions of events being processed every month. With support from the organization, you’ll have the opportunity to step into the entrepreneur's shoes and launch a brand new product. In this role, you’ll directly impact the company’s revenue and financial growth.
Assemble and lead the product team;
Own the product strategy and roadmap;
Propose projects that contribute to product success in a measurable way (e.g., by displaying a meaningful change of proxy metrics);
Design and drive the execution of product growth models;
Collaborate with marketing teams, sales department, and other product leaders to design and execute growth experiments;
Team up with data engineers to develop reporting mechanisms.
A team player: you work together with a team, you prefer joint win instead of single-played execution;
Oriented on personal growth: you enjoy learning new skills, growing your toolkit, and reaching for new challenges;
Product-obsessed: building products is something that you’re naturally attracted to;
A problem solver: you love to solve problems and ask questions, you’re interested in how things work,
Transparent in communication: you share your updates early & often, and you appreciate honest communication.
+4 years of experience in leadership of SaaS products, preferably in product leadership and management roles;
Confidence in working with data and formulating hypotheses;
Track record of running successful experiments resulting in product discovery, practical conclusions, and product growth;
Courage to move fast, make bold business decisions, and capacity to sustain tight product cycles;
Proactive interest in business models, pricing tactics, and monetization strategies
Good command of the English language.
Benefits
Life’s not all about work. Maintaining work-life balance is tricky, especially now. We’ll help you take care of your physical and mental health, the key to flourishing at your job.
Read as many books as you want with our Amazon account and expand your skills with courses from CXL, Reforge, Udemy, and more.
Improve your English by participating in individual online English lessons with a native speaker. We’ll cover half the price.
Every two months, we take two weeks to focus on innovative ideas, strategic discussions, continuing education, and planning our work.
Buy a desk and chair you like. We’ll refund up to 1,000 PLN.
Get a new laptop and any other equipment that you’ll need to excel at your job.
We automatically adjust your salary to any changes in obligatory government fees.
Take your time off whenever you need it — whether it’s vacation, sick leave, or an emergency.
Invest in your well-being with a sports membership card.
Ask for therapeutic or legal help anytime you and your family need it.
Take care of yourself with a private healthcare plan.
Each team has a recurring integration budget to spend on team-building activities. You'll also get a similar personal budget.
Every month, we’ll credit your account with money. Spend it on shopping, relaxation, and more benefits available on the platform.
We love animals. Feel free to bring your pet friends to our Wroclaw office anytime you want.
Recruitment process
It’s time to fill out the application form and attach your CV. Here’s what happens next in our fully remote recruitment process:
Get yourself something to drink and let’s talk. Tell us about your professional experience, the results of your work, and your values. We’ll tell you a little bit about the company, products, and company culture. We’ll also talk about the money and your availability.
At this stage, we’ll test your craft to see the value you can bring to the company. The most important part? You’ll find out everything about the challenges in your role, and we’ll find out everything we need to know about your experience.
We’ll give you a project to work on for a few hours. You’ll also meet the people that’ll give you tips, advice, and access to data and tools so you can feel like you’re already a part of the team. Get familiar with our atmosphere, the workflow, and the people. All in all, we’ll help you make a well-informed decision.
