Join us and get a chance to work with data from over 38,000 businesses using the LiveChat app to communicate with customers.
You will be working in the Data & Research team shaping our Natural Language Processing (NLP) capabilities.
Your main focus will be identifying product opportunities, scoping them into Data Science (DS) projects, finding appropriate solutions, and testing their performance on product data (LiveChat, ChatBot, HelpDesk, KnowledgeBase). Our wonderful product & dev teams will support you in the process!
Invent how we can leverage text data available in our data warehouse;
Be involved in DS projects from the start (scoping with the product) to finish (implementing the solutions on production by the developer teams with your assistance), with a main focus on model development and testing;
Contribute to planning, designing, building, validating, and refining releases;
Suggest improvements in working on DS projects;
Work with the infrastructure team to configure an environment that best fits your current project needs.
At least three years of work experience as a Data Scientist
Experience in using and developing solutions with Natural language processing (NLP) and Natural Language Understanding (NLU) - such as BERT-based models, GPT, metric learning, and extreme classification approaches;
Experience in creating solutions in Python;
Experience with creating and cleaning data sets;
Experience with handling big text data sets would be considered an advantage;
Prior end-to-end involvement in Data Science projects from idea scoping to implementation on production would be considered an advantage;
Great sense of ownership and execution skills;
Self-motivation and ability to organize your work;
Great communication skills;
The ability to work as a part of a team;
Yes, we offer benefits related to product mastery, health care, remote work, and more, but we will discuss them later. Let’s focus on the business aspects first.
It’s time to fill out the application form and attach your CV. Here’s what happens next in our fully remote recruitment process:
Get yourself something to drink and let’s talk. Tell us about your professional experience, the results of your work, and your values. We’ll tell you a little bit about the company, products, and company culture. We’ll also talk about the money and your availability.
At this stage, we’ll test your craft to see the value you can bring to the company. The most important part? You’ll find out everything about the challenges in your role, and we’ll find out everything we need to know about your experience.
We’ll give you a project to work on for a few hours. You’ll also meet the people that’ll give you tips, advice, and access to data and tools so you can feel like you’re already a part of the team. Get familiar with our atmosphere, the workflow, and the people. All in all, we’ll help you make a well-informed decision.