Data Scientist with NLP

Data & Research Data Analytics All Products

Remote in Poland Full-time

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Join us and get a chance to work with data from over 35,000 businesses using the LiveChat app to communicate with customers.

You will be working in the Data & Research team shaping our Natural Language Processing (NLP) capabilities. 

Your main focus will be identifying product opportunities, scoping them into Data Science (DS) projects, finding appropriate solutions and testing their performance on product data (LiveChat, ChatBot, HelpDesk, KnowledgeBase). Our wonderful product & dev teams will support you in the process! You’ll also have a huge opportunity to move a data science model from theory to real tools for product teams with great support from @Marek, @Radek, @Asia and @Darek.

Some of the projects you might work on include: 

  • Suggest how we can leverage text data available in our data warehouse;

  • Be involved in DS projects from the start (scoping with the product) to finish (implementing the solutions on production by the developer teams), with a main focus on model development and testing;

  • Contribute to planning, designing, building, validating, and refining releases;

  • Suggest improvements in working on DS projects;

  • Work with the infrastructure team to configure an environment that best fits your current project needs.

Traits and skills we're looking for:

  • At least three years of work experience as a Data Scientist or a similar job;

  • Knowledge of Natural language processing (NLP) and Natural Language Understanding (NLU) such as BERT-based models, metric learning, and extreme classification approaches;

  • Knowledge of basic Machine Learning algorithms such as Random Forest, KNN, SVM, Decision Tree, or similar;

  • Experience in Python; 

  • Experience with creating and cleaning data sets;

  • Experience with handling big text data sets would be considered an advantage;

  • Ability to create long term development plans in the NLP area;

  • Prior End-to-end involvement in Data Science projects from idea scoping to implementation on production would be considered an advantage;

  • Experience with Tableau or other BI tools would be considered an advantage;

  • Great sense of ownership and execution skills;

  • Self-motivation and ability to organize your work;

  • Great communication skills;

  • The ability to work as a part of a team;


You’ll be taken care of

Life’s not all about work. Maintaining work-life balance is tricky, especially now. We’ll help you take care of your physical and mental health, the key to flourishing at your job.

Keep learning

Books and courses

Read as many books as you want with our Amazon account and expand your skills with courses from CXL, Reforge, Udemy, and more.

English lessons

Improve your English by participating in individual online English lessons with a native speaker. We’ll cover half the price.

Innovation Sprint

Every two months, we take two weeks to focus on innovative ideas, strategic discussions, continuing education, and planning our work.

Get comfortable

Cozy home office

Buy a desk and chair you like. We’ll refund up to 1,000 PLN.

Equipment and accessories

Get a new laptop and any other equipment that you’ll need to excel at your job.

Government costs covered

We automatically adjust your salary to any changes in obligatory government fees.

Unlimited time off

Take your time off whenever you need it — whether it’s vacation, sick leave, or an emergency.

Stay healthy


Invest in your well-being with a sports membership card.

Employee Assistance Program

Ask for therapeutic or legal help anytime you and your family need it.


Take care of yourself with a private healthcare plan.

Bond with your team

Personal and team integration budget

Each team has a recurring integration budget to spend on team-building activities. You'll also get a similar personal budget.

Worksmile platform

Every month, we’ll credit your account with money. Spend it on shopping, relaxation, and more benefits available on the platform.

Pet-friendly office

We love animals. Feel free to bring your pet friends to our Wroclaw office anytime you want.

Recruitment process

Do you already feel like you belong here?

It’s time to fill out the application form and attach your CV. Here’s what happens next in our fully remote recruitment process:

Interview with our recruitment specialist

Get yourself something to drink and let’s talk. Tell us about your professional experience, the results of your work, and your values. We’ll tell you a little bit about the company, products, and company culture. We’ll also talk about the money and your availability.

Video call with your future team leaders

At this stage, we’ll test your craft to see the value you can bring to the company. The most important part? You’ll find out everything about the challenges in your role, and we’ll find out everything we need to know about your experience.

A remote practice run

We’ll give you a project to work on for a few hours. You’ll also meet the people that’ll give you tips, advice, and access to data and tools so you can feel like you’re already a part of the team. Get familiar with our atmosphere, the workflow, and the people. All in all, we’ll help you make a well-informed decision.

Apply now

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