Marketing
All Products
Hybrid Full-time
The Communication Team is a cross-product group of specialists responsible for supporting product teams. Right now, we’re working across three products: LiveChat, ChatBot, and OpenWidget. We’re all about creating articles that are packed with quality. We keep a close eye on our metrics every day to make sure what we’re putting out is actually helping our products grow.
Our team includes an editor, a social media lead, and an SEO specialist, all led by our head of communication. We keep things moving with Slack for chats and ClickUp for planning.
Creating and optimizing content for OpenWidget, LiveChat Success, and ChatBot, making sure we’re meeting all their content needs.
Using AI and other tools as part of your daily workflow — we’re big fans of AI and love working with it.
Helping us grow organic traffic, boosting trial sign-ups, and ensuring our on-site SEO is strong and supports our domains.
Writing 1-2 AI-assisted articles each day, giving them a good polish before passing them to our editor, and then uploading them to our CMS.
Monitoring key metrics to ensure your content is driving growth in organic traffic and paid accounts.
You’ve got experience writing articles focused on driving business results that have made a real impact on metrics.
You've got that native-level English down pat, especially when it comes to writing.
You’ll be working in a product company, so it should feel natural for you to create engaging content about software.
You are familiar with tools like Google Analytics, Ahrefs, ChatGPT, SurferSEO, and Tableau.
You’re a strong communicator — we believe in keeping things transparent and honest, and learning from our mistakes.
You have no problem organizing your time in a fast-paced environment and switching between priorities.
We have implemented a hybrid workplace, in which our team in Wrocław and nearby (up to 50 km), follows a 3/2 model: three days in the office to foster creativity, teamwork, and social interaction, and two days working from home.
If you’re based outside of Wrocław, you'll work in the office for three days each month to maintain valuable face-to-face connections, while continuing to contribute significantly to product development remotely.
We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.
What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.
With a hybrid work model (whether it's three days per week or three days per month, depending on your location), unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.
And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.
Are you feeling like this might be a great place to consider working for? We feel it too ;) Join us and apply.
Recruitment process
It’s time to fill out the application form and attach your CV. Here’s what happens next in our fully remote recruitment process:
Get yourself something to drink and let’s talk. Tell us about your professional experience, the results of your work, and your values. We’ll tell you a little bit about the company, products, and company culture. We’ll also talk about the money and your availability.
At this stage, we’ll test your craft to see the value you can bring to the company. The most important part? You’ll find out everything about the challenges in your role, and we’ll find out everything we need to know about your experience.
We’ll give you a project to work on for a few hours. You’ll also meet the people that’ll give you tips, advice, and access to data and tools so you can feel like you’re already a part of the team. Get familiar with our atmosphere, the workflow, and the people. All in all, we’ll help you make a well-informed decision.
