Business Development Representative

Sales & Account Management Business Development Representative All Products

Remote in Poland Full-time

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LiveChat products allow businesses to communicate with their customers without barriers. Our vision is to transform how people communicate with online businesses, and our focus is on delivering the technology and know-how to make that communication easy, convenient, and natural.

We’re looking for a Business Development Representative (BDR) to join our growing sales team to continue to expand LiveChat’s customer base. 

In this role, you will be an “all-bound” new business BDR, qualifying inbound leads and “hunting” for business opportunities. You will use your creativity paired with many resources available to you to go outbound to an inbound list of contacts. Your focus will be to research prospective customers, create thoughtful and highly personalized outreach strategies and identify the highest ROI leads to exceed monthly objectives that consist of generating qualified sales opportunities for our Account Executives. You will work directly with prospects to understand their pains & challenges and identify if LiveChat products can help them reach their business goals. Best of all, you’ll use LiveChat and ChatBot to meet prospects as they visit our website.

This is a terrific opportunity to start and/or accelerate your sales career with a high-growth B2B SaaS company that is expanding globally and has untapped potential.

The role is fully remote in Poland.

Get in touch if you:

  • Have 0-2 years of experience in business development, sales, account management, customer success, or in a dynamic and fast-paced customer-facing role and have a desire to kick start a career in sales.

  • Have impeccable English verbal and written communication skills.

  • Are flexible to work semi-US hours a few days a week to be available to our prospects across US time zones.

  • Appreciate working in an organization that is growing exponentially and is continuously adapting to put the best processes in place.

  • Are an innately curious person and have an insatiable urge to learn and uplevel your skills.

  • Can handle ambiguous and chaotic times with composure, grit and excellent prioritization skills while staying incredibly organized.

  • Aren’t afraid of the roller coaster that is sales - riding the highs and getting creative to shake things up during the lows.

  • Are extremely coachable and can accept and provide genuinely constructive feedback.

  • Want to drive process improvement and be creative in your approach while sharing wins with your colleagues to drive innovation across the team.

  • Put prospects first - you’re 100% customer-focused and highly responsive.

So you can:

  • Raise awareness, generate interest and educate prospects through emails, calls, and social outreach.

  • Manage inbound leads as well as proactively develop sales opportunities by prospecting within our databases.

  • Qualify both reactive (inbound), and proactive (outbound) leads via email, chat, or initial qualification call.

  • Schedule discovery calls for Account Executives.

  • Become a pro user of LiveChat’s products.

  • Master and help perfect the effectiveness and efficiency of our current BDR Team’s model and processes.

  • Grow and develop your sales career and progress in your chosen path.

  • Be a part of a unicorn that’s quickly scaling.

Your average day will entail:

  • Walking into each day with a list of new leads so you can find the needles in the haystack.

  • Prospecting using several resources, including our CRMs.

  • Creating relevant and hyper-personalized multi-channel cadences to engage prospects.

  • Using LiveChat to start conversations on our Pricing and Enterprise web pages, actively engaging with prospects while they look to solve their business pains.

  • Owning your calendar and finding time to engage inbound leads, prospect new businesses, chat with prospects and setup introductory calls with prospects to qualify them.

  • Using a critical eye to identify pain, discuss impact and provide value to prospects.

  • Work with account executives to ensure prospects experience a seamless handover. 

Benefits

Yes, we offer benefits related to product mastery, health care, remote work, and more, but we will discuss them later. Let’s focus on the business aspects first.

Recruitment process

Do you already feel like you belong here?

It’s time to fill out the application form and attach your CV. Here’s what happens next in our fully remote recruitment process:

Interview with our recruitment specialist

Get yourself something to drink and let’s talk. Tell us about your professional experience, the results of your work, and your values. We’ll tell you a little bit about the company, products, and company culture. We’ll also talk about the money and your availability.

Video call with your future team leaders

At this stage, we’ll test your craft to see the value you can bring to the company. The most important part? You’ll find out everything about the challenges in your role, and we’ll find out everything we need to know about your experience.

A remote practice run

We’ll give you a project to work on for a few hours. You’ll also meet the people that’ll give you tips, advice, and access to data and tools so you can feel like you’re already a part of the team. Get familiar with our atmosphere, the workflow, and the people. All in all, we’ll help you make a well-informed decision.

Apply now

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